Custom-designed change management training Certification Program
These two approaches are popular but the facts show they don’t deliver successful change.
Every organisation has a unique set of change challenges. It might be dealing with the legacy of past changes and rebuilding trust. Or the challenge could be dealing with complacency and convincing people that change is needed to stay successful. Another challenge is managing change capacity and avoiding overload.
Custom-designed change management programs enable us to partner with you to meet your organisation’s unique change challenges and develop the in-house capabilities needed for success. Our programs use proven, well-designed materials and experiential activities based on sound research and best practice, not quick fixes and fads.
Custom-designed programs can be either stand-alone or integrated into your organisation’s leadership, management, project management or high potential development programs.
The steps for custom programs are:
- Initial briefing and Needs Analysis
- Proposal and budget presented for approval
- Final Needs Analysis conducted and presented
- Program design completed and agreed
- Program delivery
- Evaluation
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Change-Ability Change Management Training Program
Develop internal change management capabilities and adopt a structured, consistent approach to manage the people side of change, with the Change-Ability Training program. It provides accreditation in the international best practice Prosci Change Management Process...read more
Change Coaching Skills for Managers
Managers are the change-makers. They know their team members’ capabilities and concerns. They also know the organisation’s priorities and the return on investment required from change. By connecting people with the organisation, they make change happen.
Prosci’s Best Practices in Change Management research shows that employees want their direct supervisor to communicate key messages about change and how it impacts them personally.
Managers are employees too, so they need to be on board and engaged in change to fulfill their communications role.
With support, managers are a key success factor in change. Without it, they can become squashed tomatoes, caught between executives and employees.
Change Coaching Skills for Managers Program teaches Prosci’s proven, structured approach to managing the people side of change, based on research into what works in change with over 1,000 end-users worldwide.
It supports managers by providing them with the confidence and capabilities they need to coach their teams through change, create commitment and manage resistance.
Program Length: One day
Who should attend?
Managers and supervisors at all levels who are implementing change at a team or organisational level.
Learning outcomes
- Understand the role of the manager in making change work;
- Learn how to use the ADKAR model to coach employees through the stages of individual transition;
- Learn strategies to deal with resistance to change;
- Participate in real-plays and activities to practice the skills.
- Each participant receives a copy of Change Management, the People Side of Change by Jeffrey Hiatt and Timothy Creasey.
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Change Leadership for Sponsors
These programs teach Prosci’s popular and useful ADKAR® model of individual change.
The role of the sponsor has changed. Traditionally, the sponsor’s role was to authorise projects, provide resources and delegate to the project team and middle managers. In today’s complex, fast paced organisations, this approach is not effective.
Prosci’s Best Practices in Change Management research has identified “active and visible sponsorship as the number one contributor to project success and it has defined the three key activities of effective sponsors.
The Change Leadership for Sponsors program teaches Prosci’s proven approach to managing the people side of change, based on research into what works in change with over 1,000 end-users worldwide.
It provides Sponsors with the knowledge and skills they need to be effective in their roles and develop the management support and accountability needed to drive change.
Program Length: 4 – 6 hours
Who should attend?
Executives and senior managers who are sponsors of change.
Learning outcomes
- The return on investment of Change Management;
- The new role of sponsors in successful change;
- Strategies to build a coalition of sponsors to drive change;
- Position projects for success with effective sponsorship, project management and change management.
- Each participant receives a copy of Prosci’s Executive Guide for Managing Change.
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Change is a team sport with no spectators. Employees, HR professionals, specialists, Executive Sponsors, Steering Committees, project teams, and managers all play a vital role in making change work.
Change becomes a lot easier and manageable when people understand the human process of change and feel empowered to deal with the personal impacts.
Program Length: 4 – 6 hours
Who should attend?
Employees who are impacted by change.
Learning outcomes
- The human side of change using Prosci’s ADKAR model.
- Activities, discussion and personal reflection about the stages that individuals experience during stage.
- Each participant receives a copy of The Employees Survival Guide to Change by Jeffrey Hiatt.
- At the end of the program participants are able to identify their stage of change, any barriers they may be facing and actions they can take.