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What Participants Said
“I loved the program! I am so glad I came. I feel like I have tripled my chances of success with future projects. So many light bulb moments.”
Venessa Lagan, Reporting Manager, Insurance Australia Group.
“A great course. Vicky is one of the best facilitators I have encountered and does a fantastic job of putting ideas across with energy, humour and a depth of practical knowledge.” Andrew Bovan, Manager Business Improvement, Police and Nurses Mutual Banking.
What the program includes
- Three days’ of tuition;
- Accommodation and meals;
- Prosci Change Management Toolkit and CD– 274 pages guide wih assessments, checklists, templates and graphics;
- Prosci Change Management Pilot: Complete online Change Management toolkit, single user lifetime license, updated regularly;
- ADKAR – A model for change in business government and our community by Jeffrey M Hiatt;
- Best Practices in Change Management Benchmarking Report 2009 – Prosci’s latest international benchmarking research based on 575 organisations in 65 countries;
- The Employee’s Survival Guide to Change by Jeffrey M Hiatt;
- Change Management: the People Side of Change by Jeffrey M Hiatt and Timothy J Creasey.

Cancellation Policy
If you are unable to attend the program, you may nominate another participant at any time with no cancellation charges. Simply advise Being Human of the new delegate’s name.
If you cancel 30 days or more before the program starting date, 100% of the registration fee is refundable. If you notify us 21 days or more before the program starting date, you may transfer to the next program being held. If you cancel 21 – 29 days before the program’s starting date, 50% of the registration fee is refundable. If you cancel less than 21 days from the program’s starting date, the registration fee is non–refundable. Any cancellations or requests for program transfers need to be advised in writing and confirmed by phone.
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