People Skills For Change
Target Audience:
Managers, team leaders and supervisors and who are implementing change with their teams.
| Program Overview: |
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Duration:
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Group size:
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Topics covered:
- Each program is customised for your organisation.
- Typical topics include:
- Develop and rehearse key communications messages for the changel
- Tailoring communication to different audience styles;
- Crucial Conversations;
- Coaching skills for change;
- Communications skils: listening, assertiveness, quality questions, handling objections, resolving and conflict;
- Handling emotional responses;
- Managing resistance and apathy;
- Recognising and reinforcing change.
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Each manager receives:
- Workshop slide pack and resources.
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Pre Work:
- Customised for your organisation.
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Delivery Options:
- Being Human delivers the program.
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