• One day

Group size:

• 20 people

Topics covered:

• Review of pre work;
• The ROI of Change Management: how effective management of the people side of change contributes to success and benefit realisation;
• Key change concepts;
• Assessing the people challenges of a current change;
• Update on Prosci’s Best Practices in Change Management;
• Prosci’s ADKAR® Model of individual change;
• The manager’s role in successful change;
• Prosci’s top 10 strategies for managing resistance to change;
• Develop Change Management plans for your team;
• Next steps and action plan for the next week.

Each Manager receives:

• The Prosci Managers Change Management Primer, a handbook for managers on how to lead people through change;
• Change Management, the People Side of Change by Jeffrey M Hiatt and Timothy J Creasey;
• ADKAR® – A model for change in business government and our community by Jeffrey M Hiatt;
• The Employee's Survival Guide to Change by Jeffrey M Hiatt;
• Prosci’s Best Practices in Change Management Benchmarking Report 2007 - international benchmarking research based on the experiences of change leaders in over 400 organisations in 59 countries.

Pre Work:

• Complete a change worksheet;
• Survey team members on current changes;
• Read ADKAR® – A model for change in business government and our community by Jeffrey M Hiatt.