Prosci is committed to the protection of your right to privacy.
COLLECTION, USE & DISCLOSURE
We may collect personal information about you including your name, address and contact details. We will only collect this information when you supply it to us voluntarily.
If you register as a participant of one of the Prosci certification programs, we share participants’ contact information collected with Prosci, Inc., for documentation and certification tracking purposes. Prosci is under contractual obligations to keep this information confidential and will not share this information for marketing or any other purpose.
Personal information you supply to us will be used to provide you with our web site services. In particular, if you choose to:
Register as a member of Prosci's Change Community then your personal information will be used to manage your membership with us;
Send us a quote on change we will reproduce the quote without your contact details;
Complete the contact us form we will contact you to provide the information you have requested.
From time to time we will also contact you to let you know about:
Upcoming training programs, seminars and services which we believe you may be interested in;
New articles and resources;
New services available via this web site.
To fulfill these purposes we may need to disclose your personal information to outsourced IT providers, graphic designers and professional advisers. They undertake to use your contact information only for the purpose of delivering their work to Prosci.
We and our outsourced service providers will not sell, loan or rent your personal information for any reason, nor will we e-mail you on behalf of any organisation other than those listed above.
We take care to ensure that you personal information is accurate, complete and up to date, and we ask that you do the same. Therefore, when you provide us with your personal information please ensure that:
You spell words correctly;
You provide information for all required fields.
If your personal information is not accurate, complete and up to date then we may not be able to provide you with our products and services.
We also ask that you contact us whenever your personal information changes or if you become aware that our records are incorrect. By contacting us we can take reasonable steps to ensure that your personal information is correct.
Prosci has implemented security measures to ensure that your personal information is kept safe from misuse and loss and from unauthorised access, modification or disclosure.
Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Although we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us electronically or any information that we, with your expressed or implied consent, transmit to you electronically. Consequently, such transmissions are carried out at your own risk. Once we receive your transmission, we take reasonable steps to preserve the security of the information in our own system.
You have a limited right to access personal information we hold about you. To access your personal information you must satisfy us of your identity by providing us with appropriate documentation such as your membership password or a valid driver's license or passport.
We reserve the right to charge a reasonable fee for providing access to your personal information.
COOKIES & BUSINESS IMPROVEMENT SOFTWARE
A cookie is a piece of data stored on your hard drive, which allows us to recognise your computer. Cookies are not linked to any personally identifiable information whilst on our site, but can allow us to attract the interest of customers and enhance your online experience. Cookies can assist by allowing you to navigate freely on our website without the need to re-register, therefore saving you time.
We are committed to providing you with a fair and responsive system for handling and resolving complaints. You have a right to complain and to have your complaint handled efficiently. We believe that in receiving your complaint we are provided with a valuable opportunity to improve the services we deliver to you and maintain your confidence in Prosci and our services. If you have a complaint then we encourage you to contact us.